INFORMATION TECHNOLOGY AND SYSTEMS OFFICER (ID: 2022.10.SI.001)
Toàn thời gian
205 Street No. 9A, Trung Son Residence, Binh Chanh District, HCMC, Vietnam
Under the direction of the Strategic Information (SI) Manager or the Deputy Chief of Party (DCOP), the IT officer will work collaboratively with LIFE technical teams to support developments or updates to technologies and software used by LIFE in its monitoring and execution of project initiatives.
Specifically, the IT officer will lead any and all upgrades to the D.Health application (proprietary application under LIFE) to align with key LADDERS strategies. The IT officer will also be the focal point leading the work on the community health information system (CHIS) in collaboration with the Provincial CDC, USAID/PEPFAR, and other implementing partners, which is a platform for sharing data from community data systems to the provincial data hub hosted by the Provincial CDC.
The IT officer will work closely with the contracted developers and the LADDERS project teams to assure alignment, development, and maintenance of the D.Health application and CHIS. The IT officer will also be expected to contribute to innovations and supporting initiatives which require information technologies.
- TECHNICAL ABILITY:
o Provide technical and strategic contribution based on Technical and SI team direction to upgrade development plans for information technologies (including D.Health and CHIS) that can be delivered to a contracted web/application developer.
o Provide considerations for parameters and expectations with contracting a web/application developer to implement the planned up grades and to supervise those contracts.
o Provide guidance and support for implementing/using technology, software, and developments for improving and upgrading systems.
o Able to write documents related to the support and use of these systems (including user guides, manuals, training materials, etc.).
o Able to provide support and train others to use information technology systems.
- MANAGEMENT ABILITY:
o Able to work collaboratively with multidisciplinary teams to gather the necessary information to optimize development and use of information technology systems.
o Experience with working as/with an IT/web/application developer, with technical knowledge and background to help troubleshoot IT and development questions and concerns in a timely manner.
o Monitor and support the IT development and use, as well as completion of tasks and activities using or reliant on information technology systems/tools.
o Monitor the completion of activity/project milestones for the IT/web/application developer and deadlines in a timely manner.
o Support and maintenance of the information technologies among key stakeholders and end-users (particularly for those using D.Health and CHIS in the development or live environment).
o Able to meet with end-users to gather end-user feedback to support improvements and updates to information technology systems.
o Annual salary review: once a year, 13th month salary, Bonus on National Holiday.
o Annual leave: 12 Days/year and other leaves/public holidays in accordance with the Labor Law of Vietnam.
o Full social insurance, health insurance according to Vietnam Labor Law.
o Enjoy diversified activities: Monthly Birthday Party, Company trip.
o Office hours: 8:30 - 17:30 from Monday to Friday.
Strategic Information (SI) Manager
o Bachelor’s degree (or preferably a master’s degree) in information technology, web development, digital health, or related fields, and/or commensurate level of expertise and experience.
o Experience with working in community health, public health, and/or project-based work preferred.
o Minimum 5 years of relevant work experience, with demonstrated experience in web or application development, database development, IT support for digital platforms at provincial or national scale, project management, and working with projects or programs related to health, specifically HIV/AIDS. Ability to work proactively and independently with supervision support is preferred.
o Experience with managing and overseeing work with web/application developers.
o Experience with USAID and PEPFAR programs is a bonus.
o Well-developed written and oral communication skills in Vietnamese required and English, preferred.
o Ability to travel as necessary.
Nộp CV trực tuyến
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